OK log in to: viewmyreservation.com with email and reference number and then click on AMEND.
Agent
But, do you already have the car? You cannot change a booking once its in progress. Pick up was 5th Feb?
Client
No, I don't have the car, there was booking mistake. I recieved a call from Bargain Car Rental saying they cancelled it as no one showed up. It was meant to be for March.
They told me to contact you guys to adjust.
Agent
Ok then I am afraid its your fault and you will be deducted the now-show fee (AUD 80)
Client
Is there a change I can pay a little extra to adjust?
Agent
No sorry, you can only make a new booking.
Client
ok, so I won't be charged the full amount. Just $80 instead? Refunded the remaining amount?
Agent
Yes the balance will be returned to your card, sorry about that.
Client
Amazing. I love you service
Agent
Thank you, Stay Safe 😷
Client
No, it was all my problem. I appreciate your help.